Frequently Asked Questions

About Jobs Kreate

Founded in 2019, Jobs Kreate is a trusted Malaysian recruitment agency specialising in connecting talent with global hospitality careers. We partner with world-class cruise lines, international hotels, and resorts — helping Malaysians build rewarding careers abroad.

We offer five core services: Recruitment, Administration & Deployment; Hospitality & Cruise Internship Programmes; Comprehensive Manpower Solutions; Human Resources Consultation & Solutions; and Employment Pass (EP) Application support.

We currently facilitate placements in the United States (J1 Visa programme), Qatar, Macau and on international cruise lines. Our network of global partners continues to grow.

Yes. Jobs Kreate is a registered and trusted recruitment agency in Malaysia under the Department of Labour Peninsular Malaysia (Jabatan Tenaga Kerja Semenanjung Malaysia) with license number JTKSM867B.

Our team combines hands-on experience and deep hospitality industry knowledge to ensure your hiring needs are met effectively. We provide end-to-end support — from screening and interviews to visa processing, deployment, and onboarding — so candidates and employers are never left without guidance.

J1 Visa Hospitality Programme - USA

The J1 Exchange Visitor Program allows hospitality students and recent graduates to participate in structured internship or training programmes at reputable hotels across the United States. It promotes cultural exchange, professional development, and global industry exposure.

Applicants must be aged 18–25, currently enrolled as an undergraduate or graduated within the last 12 months. Field of study must be in Hospitality, Culinary Arts, or Tourism. A minimum professional certification from a post-secondary institution is required.

The training programme is for young professionals aged 23–39 who hold a degree in Hospitality, Culinary Arts, or Tourism and have at least 5 years of relevant work experience outside the USA.

Available work fields include Front Office, Culinary Arts, Rooms Division, and Food & Beverage. Placements are in selected U.S. states: New Mexico, South Carolina, Florida, Colorado, and Virginia — across 100+ hotel locations with 150+ available positions.

The process takes approximately 60 working days minimum. Interview results are given immediately after the session. The timeline depends on how quickly candidates submit required documents and make payments.

Contact our team at career@jobskreate.com or WhatsApp at +6012-832 3681 to express your interest. Our consultants will guide you through the screening, documentation, and placement process.

Hotel Placement - Qatar

This programme places hospitality candidates in international hotels in Qatar, offering hands-on exposure to global hotel operations under trained professionals in a cross-cultural team environment, with potential for full-time employment.

Applicants must be aged 20–25 with a Diploma or Certificate in Hospitality, Tourism, or Culinary. Intermediate to advanced English proficiency is required. Candidates must be flexible, adaptable, and service-oriented.

The benefits package includes: return flight reimbursement upon programme completion, shared accommodation with utilities (water, electricity, Wi-Fi), meals, health insurance, uniform, and visa arrangement handled by the hotel.

Visit our vacancy page to know more about the available positions open for hiring. Alternatively, you may contact our team at career@jobskreate.com or call +6012-832 3681 to express your interest and send in your resume. Our consultants will guide you through the screening, documentation, and placement process.

Hotel Placement - Macau

Jobs Kreate facilitates placements in Front Office, Food & Beverage, Butler, and more at 5-star hotels and resorts in Macau.

Candidates must have a minimum of 1 year of relevant working experience in 5-star hotels. Height requirements apply: females must be at least 160 cm and males at least 170 cm. Certain positions will require proficiency in Mandarin/Cantonese and English.

Visit our vacancy page to know more about the available positions open for hiring. Alternatively, you may contact our team at career@jobskreate.com or call +6012-832 3681 to express your interest and send in your resume. Our consultants will guide you through the screening, documentation, and placement process.

Cruise Line Placement

We are a trusted partner to several international cruise lines including Viking Ocean and River Cruises, Virgin Voyages, Oceania Cruises, Marella Cruises, Regent Seven Seas Cruises, Tui River Cruises, Anglo Eastern, Star Dream Cruises, Adora Cruises, Costa Crusies and more. Our network spans multiple global operators across different cruise brands.

Cruise ship positions typically include accommodation, meals, and opportunity for international travel, allowing you to earn while exploring the world. It is a highly regarded experience that significantly strengthens your global hospitality career profile.

Visit our vacancy page to know more about the available positions open for hiring. Alternatively, you may contact our team at career@jobskreate.com or call +6012-832 3681 to express your interest and send in your resume. Our consultants will guide you through the screening, documentation, and placement process.

Employers & HR Services

We provide customised manpower planning for international hotels, resorts, cruise lines, restaurants, retail stores, and industrial sectors. We support contract, permanent, and project-based staffing, all tailored to your business needs and budget.

Our HR services include payroll processing and year-end reporting, preparation of offer letters and employment documentation, employee data and leave management, and KWSP, SOCSO, and EIS setup and compliance.

Yes. We provide end-to-end support for Employment Pass and Open EP applications — including policy clarification, eligibility assessment, procedural guidance, liaison with relevant authorities, and secure handling and return of passports upon approval.

Reach out to us at enquiry@jobskreate.com or call +6012-832 3681. Our team will understand your requirements and propose a tailored recruitment or manpower solution.

Placement and Job Application Process

You can create an account on jobskreate.com and submit your resume for review. Once approved, you may apply for the available positions posted on our website. Our recruitment team will review your suitability for the role and if you are shortlisted for the role, we will contact you.

You will typically updated resume, academic transcripts and certificates, passport-sized photos, and any relevant work experience documents. Our team will provide a personalised checklist once you begin the registration process.

No registration or upfront fee is collected for any application or placement.

The fastest way to move through the process is to prepare all your documents promptly and respond quickly to interview scheduling. Delays in document submission are the most common reason timelines extended.