Last updated: 27 May 2026
These Terms of Use govern your access to and use of the website, job listings, forms, content, communications and online services provided by Agensi Pekerjaan Jobs Kreate Sdn. Bhd. (Company No. 201901010535 (1319863-H), Recruitment Licence No. JTKSM 867B) (“Jobs Kreate”, “we”, “us” or “our”).
By accessing our website, submitting an enquiry, applying for a vacancy, sending documents to us, or using our online services, you agree to these Terms of Use.
If you do not agree with these Terms, please do not use our website or submit information through our online channels.
1. About Jobs Kreate
Jobs Kreate is a licensed recruitment agency based in Malaysia. We provide recruitment, candidate sourcing, employer-matching, placement support and related services for local and overseas opportunities, including roles in sectors such as cruise, hospitality, maritime, food and beverage, retail and related industries.
2. Website information
The content on this website is provided for general information only.
We aim to keep job listings, company information and service descriptions accurate and up to date. However, vacancies, employer requirements, salary information, benefits, locations, interview arrangements, visa requirements, deployment timelines and other details may change without notice.
We do not guarantee that all information on the website is complete, current or error-free at all times.
3. Job listings and applications
Job listings on our website or communication channels do not guarantee that:
- a vacancy is still available;
- you will be shortlisted;
- you will be interviewed;
- you will receive a job offer;
- you will be selected by an employer;
- a visa, permit, medical clearance, background check or deployment approval will be granted; or
- employment will begin by a specific date.
Final hiring decisions are made by employers, clients, principals, cruise operators, overseas hiring partners or other relevant parties.
Jobs Kreate may assist with recruitment coordination, documentation, interview arrangements, employer submission, onboarding or deployment support, but we do not guarantee job placement.
4. Candidate responsibilities
If you apply for a vacancy or provide information to us, you agree that:
- the information you provide is true, accurate, complete and not misleading;
- documents submitted by you are genuine and lawfully obtained;
- you will promptly inform us of any changes to your contact details, availability, passport details, qualifications, employment status, medical or fitness status, or other relevant information;
- you will not submit false, altered, forged or misleading documents;
- you will not impersonate another person;
- you will attend interviews, briefings, assessments or medical appointments that you have agreed to attend, or notify us promptly if you cannot attend;
- you will comply with lawful employer, visa, travel, medical, onboarding and deployment requirements where applicable; and
- you will use our website and services only for lawful purposes.
Jobs Kreate may reject, suspend or stop processing an application if we reasonably believe that information provided is false, incomplete, misleading, unlawful, fraudulent or unsuitable for the relevant process.
5. Employer and client responsibilities
Employers, clients and hiring partners who submit enquiries or job requirements to us are responsible for ensuring that the information they provide is accurate, lawful and not misleading.
Employers and clients are responsible for their own hiring decisions, employment contracts, salary arrangements, workplace conditions, permits, compliance obligations and treatment of candidates or employees.
Jobs Kreate may decline to work on assignments that we reasonably believe are unlawful, misleading, discriminatory, exploitative, unsafe or inconsistent with our standards.
6. No candidate registration or upfront placement fees
Jobs Kreate does not collect registration fees or upfront placement fees from candidates for applying for jobs through our official channels.
Candidates should be cautious of job scams, impersonation attempts, fake recruiters and unofficial payment requests.
If anyone claims to represent Jobs Kreate and asks you to transfer money, pay into a personal account, buy vouchers, make unofficial payments or pay fees before an application can proceed, please verify the request with us through our official contact channels.
7. Overseas, cruise and deployment-related opportunities
Some vacancies may involve overseas employers, cruise operators, international principals, visa processes, travel arrangements, medical checks, training, background screening, onboarding or deployment requirements.
You understand that such processes may be subject to requirements and decisions by employers, cruise operators, authorities, embassies, immigration bodies, medical providers, training providers, travel providers or other third parties.
Jobs Kreate is not responsible for delays, rejections, cancellations, policy changes, travel restrictions, medical outcomes, visa outcomes, employer decisions or third-party requirements outside our reasonable control.
8. Use of our website
You agree not to misuse our website, forms, job listings, content or communication channels.
You must not:
- use the website for unlawful, fraudulent or harmful purposes;
- submit false, misleading, offensive, malicious or unlawful content;
- upload malware, viruses or harmful code;
- attempt to gain unauthorised access to our systems;
- scrape, copy or harvest data from the website without permission;
- interfere with the operation or security of the website;
- impersonate Jobs Kreate, our staff, candidates, employers or third parties;
- use our name, logo, job listings or content for scams or unauthorised recruitment activity; or
- do anything that may damage our reputation, systems, users, candidates, employers or partners.
We may restrict access, remove submissions or take appropriate action if we believe these Terms have been breached.
9. Intellectual property
The content on this website, including text, graphics, logos, layout, design, images, documents, job listing format and other materials, belongs to Jobs Kreate or is used with permission, unless otherwise stated.
You may view, download or print website content for personal, non-commercial use only.
You must not copy, reproduce, modify, distribute, republish, display, sell or exploit our website content for commercial purposes without our prior written consent.
10. Third-party links and platforms
Our website and communications may contain links to third-party websites, job portals, forms, social media pages, employer websites, payment platforms, map services or other external platforms.
Third-party websites and platforms are not controlled by Jobs Kreate. We are not responsible for their content, availability, privacy practices, security, accuracy or services.
You access third-party websites and platforms at your own risk.
11. Privacy and personal data
Your use of our website and services may involve the collection and processing of personal data.
Please read our Privacy Policy & Personal Data Protection Notice to understand how we collect, use, disclose, transfer, store and protect personal data.
12. Disclaimer
Our website and online services are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Jobs Kreate does not make warranties or representations that:
- the website will always be available, uninterrupted, secure or error-free;
- the website content will always be accurate, complete or up to date;
- any application will result in an interview, offer, placement, visa, deployment or employment;
- any employer, principal, hiring partner or third party will make a particular decision; or
- any specific salary, benefit, work location, deployment date or employment outcome is guaranteed.
Nothing on this website constitutes legal, immigration, medical, financial or employment advice.
13. Limitation of liability
To the fullest extent permitted by law, Jobs Kreate shall not be liable for any loss, damage, cost, claim or expense arising from:
- use of or inability to use our website;
- reliance on website information;
- changes to vacancies, employer requirements or hiring decisions;
- unsuccessful applications;
- delays, cancellations or rejections by employers, authorities or third parties;
- visa, permit, medical, travel, onboarding or deployment outcomes;
- third-party websites, platforms or services;
- unauthorised access, technical issues or security incidents beyond our reasonable control; or
- any matter outside our reasonable control.
This does not exclude liability that cannot be excluded under applicable law.
14. Changes to these Terms
We may update these Terms of Use from time to time to reflect changes in our services, website, legal requirements or business operations.
The latest version will be published on this page with the updated date. Continued use of our website or services after changes are published means you accept the updated Terms.
15. Governing law
These Terms of Use are governed by the laws of Malaysia.
Any dispute relating to these Terms, our website or our services shall be subject to the courts or dispute-resolution processes applicable in Malaysia, unless otherwise required by law.
16. Contact us
If you have questions about these Terms of Use, please contact:
Agensi Pekerjaan Jobs Kreate Sdn. Bhd.
Company No. 201901010535 (1319863-H)
Recruitment Licence No. JTKSM 867B
Level 6, Menara Darussalam
12 Jalan Pinang
50450 Kuala Lumpur
Malaysia
Email: enquiry@jobskreate.com
WhatsApp / Tel: +60 12-832 3681