Resorts World Cruises

Housekeeping Supervisor

Qualifications

Minimum any Secondary School Certificate of Education or equivalent certificate in any field.
Have two years of experience at 4-5-star hotel in rooms divisions as a Supervisory role.
Fluent in English, addtional languages is an advantage
Knowledge of Microsoft programs

Responsibility

Oversee housekeeping standards, sanitation, maintenance, and service delivery.
Monitor housekeeping performance through quality assurance strategies and company standards.
Drive and optimize the use of technology tools to enhance service delivery.
Ensure guest satisfaction by addressing issues, resolving problems, and providing personalized service.
Regularly monitor guest feedback and identify trends to improve the guest experience.
Drive a guest-centric culture, enforce accountability, and share best practices with other leaders.

agensi pekerjaan jobs kreate sdn bhd

Level 25, (Common Ground), Menara Worldwide 198, Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.