Minimum degree in Hotel Management/Food & Beverage Management/ Culinary Arts education or higher.
Minimum five years of recent experience in related position at 4-5-star hotel and/or onboard luxury cruise lines.
Fluent in written and spoken English.
Proficient in MS Office (PowerPoint, Word, Excel and Outlook).
Responsibility
Assist in inspiring and leading a diverse front-of-house team, fostering a collaborative and high-performance culture.
Support the development and implementation of comprehensive SOPs and training programs focused on luxury service standards.
Promote a positive work environment that encourages open comminication and team management.
Help and deliver exceptional. personalized dining experiences that exceed guest expectations through attentive and intuitive service.
Utilize guest preferences to tailor service offerings and foster lasting relationships.
Uphold luxury service standards, train and mentor front-of-house staff in fine dining experiences including table settings and guest engagement strategies.
Help to analyze the financial performance and implement strategies to achieve budget targets and improve profitability.
Manage the flow of service during meal periods, ensuring timely delivery of food and beverages while maintaining exceptional standards.