Macau, China

Front Office Service Ambassador

Qualifications

  • Diploma or above in Hotel Management or related field.
  • Minimum one year or above customer service experience in 5-star hotel
  • Good customer service sense & communications skills
  • Fluent in English. Proficient in Mandarin or Cantonese would be a plus

Responsibility

  • Providing guests with general information regarding functions of the day and the restaurant hours of operation
  • Actively listen to guest reactions and ask questions to ensure guest’s needs are exceeded
  • Build effective relationships with them and gain their trust, respect and loyalty
apply now

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