A newly opened hotel in Johor is hiring a Duty Manager to lead its guest services team — front desk, concierge, bell desk and lobby — and to own the guest experience from arrival to departure. The client also refers to this role as Guest Services Manager.
You’ll bring
- Able to speak Chinese (client requirement)
- Minimum height 168 cm for male applicants / 165 cm for female applicants when wearing high heels (client requirement)
- Diploma or degree in hospitality management or a related field
- 3–5 years in front office or guest services, including 1–2 years in a supervisory role
- Strong leadership, interpersonal and conflict-resolution skills
- Proficient in a hotel PMS (Opera, Fidelio) and MS Office
- Flexible to work shifts, weekends and public holidays
What’s provided
- Duty meal provided
- Uniform provided
- Medical claim — RM 250
- Night-shift allowance — RM 10
- Statutory contributions