A luxury resort hotel in Singapore is hiring a Guest Experience Lead for its Butler team — overseeing daily butler operations, personally handling VIP arrivals and suite guests, and guiding a team of Guest Experience Specialists to the property’s luxury service standards.
You’ll bring
- Minimum Diploma in Hotel or Hospitality Management, or equivalent
- Minimum 2–3 years in luxury guest services or butler operations
- Proficient in Opera PMS or an equivalent hotel system
- Able to multi-task and adapt in a dynamic environment
- Impeccable personal presentation and professional conduct
- Mandarin-speaking ability preferred, to suit the property’s main guest profile (client requirement)
- Hotel Front Office experience is an advantage
- Available for rotating morning, afternoon and overnight shifts, including weekends and public holidays
What’s provided
- Duty meal provided