Support the Systems Manager in keeping the ship’s IT running, maintaining hardware, networks and software and giving crew and guests friendly, capable technical support.
Key responsibilities
- Maintain PCs, point-of-sale terminals, cabling, servers and related hardware across the ship
- Troubleshoot and repair PC and printer hardware and respond promptly to user requests
- Support guest-facing technology: telephones, TVs, digital signage, WiFi and the Viking Voyager App
- Act as IT guest liaison, helping guests feel at ease with Viking’s technology
- Provide user training on common PC and property-management software
- Keep the leadership team informed of IT issues, and run store inventory cycles
You’ll bring
- Minimum 1 year working hands-on with IT systems, users, operations and systems administration
- A degree in Computer Science (or related) with formal IT hardware and software training
- Strong administration skills; experience with property-management systems such as MXP an advantage; cruise experience an advantage
- Fluent written and spoken English
- Flexible, service-minded and immaculately presented
What’s provided
- Meals and accommodation provided on board
- A fixed-term shipboard contract
- An international, multicultural working environment
