Own the ship’s training and crew-welfare programmes, building a culture of continuous learning that keeps Viking’s multicultural crew engaged, capable and growing.
Key responsibilities
- Plan, deliver and administer all onboard learning and e-learning programmes, including Viking’s Guest Service Excellence, Onboarding and Leadership programmes
- Coach department heads, supervisors and crew, and support succession planning
- Maintain training records in MXP and report on training effectiveness
- Schedule the monthly training calendar and support the Crew Purser during sign-on
- Coordinate the crew welfare programme, welfare activities and the bicycle-rental programme
- Work closely with the HR Manager and leadership team on crew performance and engagement
You’ll bring
- Minimum 2 years as an onboard trainer, L&D coordinator or similar, delivering training in a multicultural environment (ideally on a vessel); cruise experience an advantage
- Strong presentation, facilitation and coaching skills, and the ability to inspire a diverse team
- Solid administration skills and proficiency with Word, PowerPoint, spreadsheets and databases
- Fluent written and spoken English
- Positive, professional and immaculately presented
What’s provided
- Meals and accommodation provided on board
- A fixed-term shipboard contract
- An international, multicultural working environment
