Lead a food and beverage outlet for Resorts World Cruises, driving service standards, guest satisfaction, sales and cost control while developing the team.
Key responsibilities
- Maintain service standards and procedures, and schedule the outlet team for efficiency
- Train and develop crew, and keep grooming and presentation standards high
- Build guest relationships and resolve complaints promptly
- Maximise sales and revenue through upselling and onboard events and promotions
- Control food, beverage and labour costs and manage equipment and breakage
You’ll bring
- Restaurant / F&B management experience, ideally in hospitality or on a cruise ship
- Strong leadership, service standards and commercial awareness
- The ability to read basic financial reports and act on them
- Confident spoken and written English
What’s provided
- Meals and accommodation provided on board
- A fixed-term shipboard contract
- An international, multicultural working environment
