Job category: Concierge/Front Desk

Assistant Manager, Front Operation

Job Responsibilities Oversee Front Office operations and ensure service excellence. Manage team performance and guest satisfaction. Handle escalations and operational issues. Coordinate with departments to ensure smooth operations. Qualifications Diploma or Degree in Hospitality or related field. Minimum 3–5 years experience in hotel front office with managerial exposure. Strong leadership

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Supervisor, Front Operation

Job Responsibilities Supervise daily Front Office operations. Ensure service delivery meets company standards. Handle guest requests and operational issues. Support team coordination and shift management. Qualifications Diploma or equivalent in Hospitality. Minimum 3–5 years experience in Front Office with supervisory experience. Strong coordination and team management skills. Proficient in hotel

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Senior Attendant, Front Operation

Job Responsibilities Provide front desk services including check-in and check-out. Assist guests with inquiries and requests. Ensure smooth guest experience and service delivery. Maintain operational standards. Qualifications Minimum High School Diploma or equivalent. Experience in 5-star hotel is an advantage. Fluent in English and Mandarin/Cantonese. Able to read Chinese. Additional

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