Job Responsibilities

• Supervise daily café operations and team performance.
• Ensure service quality and customer satisfaction.
• Handle customer feedback and resolve issues.
• Manage staff scheduling and task allocation.
• Maintain outlet cleanliness, stock control, and operations efficiency.

Qualifications

• This role is open to Malaysian citizen only.
• Must have recent or related experience in F&B or café operations.
• Leadership or supervisory experience is preferred.
• Strong communication and customer service skills.
• Able to manage team and daily operations.
• Good problem-solving and organisational skills.