Job Responsibilities

• Support the Restaurant Manager in daily restaurant operations, menu presentations, special events, and Food and Beverage functions.
• Plan staff schedules, assign sections, and monitor team attendance.
• Welcome guests, manage reservations and seating, and ensure special requests or allergies are communicated clearly.
• Coordinate professionally with the Executive Chef, Galley Team, and Bar Team.
• Conduct inventories, stock takes, and assist with restaurant orders.
• Ensure mise en place, service areas, and equipment are clean, sanitised, and ready before service.
• Lead, train, and motivate a multicultural restaurant team.
• Monitor service standards and identify areas for improvement.
• Support cost control, inventory management, and Restaurant KPI targets.
• Ensure compliance with Public Health, safety, security, grooming, and uniform standards.
• Maintain a flexible, professional, and guest-focused attitude at all times.

Qualifications

• This role is open to Malaysian/Singaporean citizen only.
• Minimum 2 years of experience as a Head Waiter or in a similar role.
• Experience in a 5-star hospitality or restaurant environment.
• Shipboard experience is required.
• Must be at least 21 years old, physically fit, and in good health.
• Fluent in English with excellent communication skills.
• Additional languages are an advantage.
• Experienced in leading multicultural teams.
• Flexible, committed, and able to work well under pressure.
• Guest-focused, service-oriented, and professionally presented.
• Strong knowledge of Public Health policies and hygiene standards.
• Excellent leadership, coaching, and motivational skills.