Job Responsibilities

• Monitor housekeeping supplies, locker stock levels, and weekly requisitions.
• Ensure guest staterooms, public areas, corridors, and housekeeping areas meet company cleanliness and safety standards.
• Handle guest concerns and special requests professionally.
• Maintain cleaning logs and follow up on special cleaning schedules.
• Lead and support a multicultural housekeeping team.
• Conduct daily briefings and provide operational updates.
• Ensure compliance with public health, safety, hygiene, grooming, and uniform standards.
• Report damages, defects, and maintenance issues to the Executive Housekeeper.
• Support team training, performance management, and crew communication.
• Prepare for and participate in public health inspections.
• Maintain a flexible, professional, and service-focused attitude at all times.

Qualifications

• This role is open to Malaysian/Singaporean citizen only.
• Minimum 2 years of experience as an Assistant Chief Housekeeper or in a similar role.
• Degree in Business Administration or Hotel Management is preferred.
• Fluent in English with excellent communication skills.
• Experience in a 5-star hospitality environment and ship operations with 500+ staterooms.
• Proven ability to lead and motivate a multicultural team.
• Strong attention to detail with high cleanliness and hygiene standards.
• Proficient in databases, spreadsheets, and word processing systems.
• Flexible, stress-resistant, committed, and a strong team player.
• Excellent knowledge of Public Health policies.