Viking Ocean Cruises

Assistant Shore Excursions Manager

Qualifications

  • Minimum Diploma in any field.
  • Minimum two years of experience in Sales & Marketing/Business Administration and management position at 4-5-star hotel with previous cruise experience is preferable.
  • Strong written & verbal skills in English.
  • Strong administration skills are preferred.

Responsibility

  • Assist the Shore Exursions Manager in shore excursion bookings, revenue, and logistics.
  • Assist guests with bookings, Address inquiries, and ensure a smooth experience.
  • Support the shore excursions team, providing training and guidance.
  • Participate in emergency response and prioritize guest and crew safety.
  • liaise with suppliers, coordinate Logistics, and communicate effectively with team members and guests.
  • maintain a positive attitude, resolve issues professionally, and Adhere to company Standards.
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