Job Responsibilities Assist the Executive Housekeeper in leading and developing the housekeeping team, ensuring performance standards and team well-being. Manage inventory, supplies, and equipment to ensure efficient operations and compliance with safety standards. Conduct regular inspections, address guest concerns, and maintain a clean and well-presented environment. Support performance evaluations, training
Job Responsibilities Provide excellent customer service and assist passengers with shopping needs. Engage customers with product knowledge, recommendations, and personalised service. Promote special offers, new products, and ongoing promotions. Handle customer inquiries and complaints professionally. Process transactions accurately in accordance with company procedures. Upsell and cross-sell products to achieve sales
Job Responsibilities Lead daily retail operations and support the team in achieving sales targets. Provide high-level customer service and handle escalations professionally. Support team members with product knowledge and sales techniques. Monitor inventory levels, stock movement, and merchandising standards. Ensure store presentation and pricing comply with company guidelines. Assist in
Job Responsibilities Support the Retail Manager in overseeing daily operations. Supervise team performance and ensure service standards are met. Drive sales performance and support achievement of targets. Manage inventory, stock control, and merchandising standards. Handle customer escalations and ensure guest satisfaction. Assist in staff training, scheduling, and performance monitoring. Qualifications
Job Responsibilities Monitor CCTV systems to ensure safety, security, and compliance onboard. Conduct real-time surveillance of ship operations, passengers, and crew activities. Report any safety or security risks immediately to the bridge or relevant departments. Perform investigations and retrospective reviews of incidents and accidents. Prepare detailed reports on observations, incidents,
Job Responsibilities Oversee overall retail operations onboard, ensuring profitability and efficiency. Lead, manage, and develop the retail team to achieve performance targets. Monitor sales performance, inventory, and financial results. Ensure compliance with company policies, procedures, and brand standards. Maintain high levels of customer satisfaction and service quality. Coordinate with onboard
Job Responsibilities Maintain strong relationships with guests. Provide friendly, professional, and high-quality customer service. Handle guest requests independently and efficiently. Qualifications Female candidate preferred. Open to Malaysian and Taiwanese candidates. Minimum height: 160 cm. Casino / hospitality experience is an advantage. Good communication and interpersonal skills. Minimum Secondary School Certificate
Job Responsibilities Manage daily front desk operations. Handle guest check-in, room allocation, and check-out procedures. Respond to inquiries and manage guest complaints. Provide hotel information and promote facilities. Qualifications Minimum High School Diploma or equivalent. Strong initiative and positive working attitude. Relevant front office or hospitality experience is preferred. Able
Job Responsibilities Assist in managing Front Office operations and team supervision. Support staff training and development. Improve front office processes and guest data management. Handle guest feedback and complaints. Manage operational and emergency situations. Qualifications Bachelor’s Degree in Hotel Management or related field. Minimum 3 years of Front Office experience.
Job Responsibilities Provide personalised service to VIP villa guests. Act as main point of contact throughout guest stay (24/7 support). Anticipate guest needs and ensure a seamless luxury experience. Coordinate with departments to fulfil guest requests efficiently. Qualifications Open to Malaysia, Korea, and Thailand candidates. Age: 22–40 years old. 5-star
